Started Unicast Maintenance Ranging – No Response Received: 4 Fixes

There is never a good time for poor internet connection, whether you are playing online games, surfing for leisure, or finishing off some important work. However, when the internet signal drops, you often can’t do anything but wait for your devices to reconnect.

This may prompt you to look for a mistake and viable solutions. The first step is generally to examine the modem and router to see if any messages have been logged.

This might reveal a lot about the lost internet connection and prepare you for potential fixes. In this article, we’re going to explain what the started unicast maintenance ranging – no response received message is, and how to solve it.

What is unicast maintenance ranging?

When your internet connection is interrupted and your modem attempts to reconnect, it sends a signal to your internet service provider, which can occasionally be unicast maintenance ranging.

When the internet service provider answers, a solid internet connection may be created. 

Because it is completely automated, this may happen without your knowledge. However, this is not always the case.

What is “Started unicast maintenance ranging – no response received”?

If the connection cannot be established, the modem will register the problem, which will be shown later in the form of no received response to broadcast maintenance requests. This implies that your internet provider did not register and react to the modem, and the entire process needs to start over.

This is nothing to be concerned about, especially if it does not occur on a regular basis. Occasional connection difficulties are typical, and the network should be able to repair them without causing any major concerns.

How to fix “Started unicast maintenance ranging – no response received”?

While keeping in mind that this is a minor issue and the message that may arise from time to time simply due to a lost connection, it’s understandable that some people may be bothered by it, especially if it appears on a daily basis and you are disturbed by a slow internet connection.

In that case, there are some tricks you can try to fix the issue, like the following:

Restart Your Modem

Restarting your modem is one of the best and quickest solutions to many internet connection difficulties. This is also the first piece of advice you will receive from most customer care representatives, so save yourself the call and do it right away.

Restarting the modem is a simple operation that may be completed in a matter of minutes:

  1. Disconnect the power cord or click the power button;
  2. Deactivate the modem for at least 30 seconds;
  3. Switch on the modem;
  4. Wait a few minutes for the connection to be restored.

Rebooting the modem will attempt to rejoin the network, resolving any connection problems that may have arisen.

This is the easiest approach to create a better connection and assure continuous internet access.

Furthermore, if this method does not produce the desired outcomes, you may be certain that the connection problem is someplace else. You will find the best answer to your problem through this process of elimination.

Pro Tip:

New modems can now be restarted on a schedule. This is a fantastic feature that allows the modem to periodically refresh the network status and build a better connection.

The scheduled restart feature allows you to program the modem to turn on and off whenever you choose. Once per day to once a week. This can improve the performance of any modem.

Additionally, if your router is distinct from your modem, you may try restarting it as well. You will have less work to do if the router and modem are on the same device.

Examine the Cables

Cables hooked into the modem are one of the most important components of stable internet connections. We frequently underestimate the relevance of cables and their function because individuals are generally linked via Wi-Fi.

The modem comes with a few cords, including a power supply, coaxial cable, and an Ethernet cable. All of these are essential for a stable connection and should be examined frequently.

This implies that every visible cable should be securely attached to the modem, there should be no apparent damage to the wires, and the cable should not be bent or otherwise compromised the connection.

Some wires are inaccessible and must be monitored by an internet service provider. Poor wires between your modem and your ISP might occasionally cause a connection problem.

Pro Tip:

Aside from checking the cables, you should inspect all of the connections carefully, in case there are any “leaks.” This includes splitters and other connections as well.

If you need to contact your ISP to address the issue, they may replace all of the splitters to ensure that they are not the source of the problem.

Any piece of equipment can fail, resulting in a poor or lost internet connection.

Evaluate the SNR

SNR is an abbreviation for signal-to-noise ratio, and despite its importance, not many people are aware of its role in their internet connection. SNR can cause the message unicast maintenance ranging attempted showing up in the modem event log. 

Noise is one of the numerous variables that influence signal strength. Noise is generated on the network by a variety of devices and conditions, and it reduces signal strength.

While some noise is to be anticipated, excessive noise might result in a poor or even lost internet connection.

Pro Tip:

Noise is generated by a variety of factors, including cables, amplifiers, and connections. All of them have the potential to fail and generate more noise than the signal strength. 

When contacting assistance, make sure to note that the signal has been lost and the noise has been increased.

Call the Customer Support

While the message started unicast maintenance ranging may occasionally show up in the event log for no apparent reason, if it keeps appearing continuously and your internet connection is deteriorating, contact your ISP.

Trained specialists will attempt to assist you over the phone, and if that fails, they will dispatch a technician to the site.

There are several factors to consider when the No Unicast Maintenance Opportunities Received message shows up and you need help.

The technician will go through the log, all of the connections, and maybe change some of the equipment.

Pro Tip:

While the technician is a well-educated expert who will most likely discover the best solution for your problem, be sure you have completed all of the preceding procedures and notified your ISP.

This can speed up the problem-solving process and provide you a stable internet connection sooner.

How To Choose the Best ISP?

We can now discuss how to choose the finest internet service provider after understanding everything about your event log and probable internet connection difficulties.

While there may be numerous elements influencing internet signal quality, speed, and durability, one thing is certain: the chosen ISP plays a critical role in the quality of your connection.


When deciding between several internet service providers, the price is frequently the first thing that comes to mind. While we agree that the price should be reasonable, going with the cheapest choice without doing any more research might be harmful in the long run.

Most ISPs have special deals and are aware of the tough competition; this is one of the reasons why you should shop around for the greatest value for money.


Aside from affordability, you should constantly examine the equipment offered by the ISP. Routers and modems are sometimes loaned to customers with no additional fees.

Some ISPs enable customers to use their own equipment as long as it is compatible with the network.

In any event, the equipment should be manufactured by reputable and well-known companies to provide a better and more stable internet connection.

Internet Speed

Internet speed is an important component of any excellent internet service, but how much speed do you truly require?

No user is the same, and internet speed requirements are tailored to particular criteria based on the customer’s requests. Always keep in mind that a faster connection often means an expensive connection.

That’s why you should ask yourself if you really need that extra speed because most of the time the answer will be no.

The average user can get by with slower speeds, and this is where you can save a lot of money on monthly and annual contracts.

The internet’s speed is separated into upload and download speeds. Upload speed is used for social media uploads, streaming, zoom calls, and other similar activities.

Download speeds are more useful to everyday consumers since they indicate the downloading process’s speed. For example, when you download movies, TV shows, or binge-watch Netflix.

Before you sign the contract, consider your budget as well as your practical needs.

Service quality

Service is one of the most crucial factors to consider when selecting an internet provider, yet it is frequently the last item on people’s minds.

Quality service implies that your needs are met right away, with first-rate customer service and equipment installation. Furthermore, the call center or customer service is as vital as the rest of the corporate plan.

Good and responsive customer support is extremely valuable for the reputation of any company, ISP included. This is why it is a good idea to read about other people’s experiences before committing to a subscription.

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