Isn’t it extremely annoying when your headset microphone stops working mid-conversation?
Whether you’re in the middle of an important business call, you’re catching up with a long-distance friend, or you’re in the middle of a heated-up gaming session, a malfunctioning Razer Nari mic is a problem.
In this guide, we will go in-depth regarding troubleshooting your Razer headset and the most effective methods you can use to fix Razer Nari mic.
Keep reading to learn more about your Razer Nari headset!
Why is your Razer Nari mic not working?
Razer Nari headset is a well-known equipment piece amongst gamers, with the specifically designed, unique THX Spatial Audio technology for maximum sound quality.
Another advantage of the Razer Nari headset is that it can function in wireless and wired mode and provides virtual surround sound for a perfect gameplay experience.
What many people love about the Razer Nari headset is the Game/Chat balance mode which perfectly combines your chat and game sound so that you can still enjoy the game while chatting with fellow gamers.
However, even a high-quality gaming headset and mic such as the Razer Nari can sometimes come across specific issues.
Each microphone issue mentioned in this guide has an effective and quick fixing method.
Microphone doesn’t have app permissions
It is necessary to adjust all the settings to fully connect your gaming headset and use the microphone during the gaming session.
Even if the headset is connected correctly and the microphone is working just fine, if the microphone has no access to the app, you will not be able to use it.
If your Razer Nari mic is not working, it is possible that you haven’t adjusted the sound settings and ensured that the microphone has all the necessary permissions.
Razer Nari microphone isn’t the default recording device
Yet another essential adjustment that could stop you from using your Razer Nari microphone for calls, recordings, and gaming sessions is if you haven’t set it as the default recording device.
Even if the Razer Nari mic is set as the default recording device, it may have been muted from Razer Synapse, which could be why your teammates cannot hear you.
Mic input sensitivity
Another possible scenario is that you haven’t adjusted the mic input sensitivity, causing the audio to be too low.
There is no microphone issue in this case, but the other side cannot hear you clearly (or you can’t hear them) due to lowered mic input sensitivity.
Game/Chat balance is off
As we’ve mentioned, the Game/Chat balance mode is something Razer users enjoy with this set, as they can get the best of both worlds.
You can still experience the game while chatting with your friends with the Game/Chat balance – but only if it is properly adjusted.
In case you cannot hear your teammates, or they cannot hear you, it is possible that these extremes aren’t properly adjusted, which is affecting the mic quality.
Outdated software or audio driver
Your Razer Nari mic could be compromised due to outdated Razer software or audio driver.
With every new update, Razer eliminates software bugs and errors that could jeopardize the audio quality and the overall system.
That being said, if you haven’t kept your software and audio drivers up to date, this may be why you’re unable to use the Razer Nari mic to its full potential.
How to fix a Razer Nari mic not working
Now that we’ve covered the most common issues with your Razer Nari mic, we can dive into the best methods to fix and properly adjust your microphone.
1. Change the app permissions
As we’ve explained, you will not be able to use your Razer Nari mic if the device doesn’t have the necessary permissions – which is something you can easily change.
Go to Windows Settings, then select Privacy, and find Microphone. Find the Allow apps to access your Microphone field and turn it on to give the apps the necessary permissions.
After adjusting the settings, plug the headset into your PC to ensure the microphone is working correctly.
In case you’re still having problems with it, it is possible that other audio settings need to be adjusted or updated.
2. Make your Razer Nari mic the default recording device
To avoid these issues in the future, you want to give the Razer Nari mic priority over other recording devices that may be connected to your PC.
To do so, plug the mic into the PC using the cable that came with it, then locate the speaker icon in the right corner of the system tray and right-click on it.
When a menu appears, select Sounds > Recording > Razer Nari – Chat > Set Default.
If the problem persists, go to Start, click on Settings, and go to Sound to check the settings. Scroll down to the Input tab, and select Troubleshoot. Find Razer Nari-Chat in the dropdown menu, click on it, then click Next.
This will launch the Windows Troubleshooter that should identify the issue and suggest the best settings you can accept.
3. Ensure that the microphone isn’t muted
You may have accidentally muted your microphone in the sound settings, which is why it may seem like your microphone is broken.
You can easily unmute the microphone by launching Razer Synapse 3. In the menu that appears, go to AUDIO, select MIC, and check if the Microphone field is toggled on.
You also want to move the volume slider to 100 to ensure that you’re getting maximum audio quality and volume and that the audio output is good and clear.
You also want to enable Automatically determine mic input sensitivity under Mic sensitivity, allowing the Razer software to adjust the mic sensitivity automatically, depending on the situation.
4. Adjust the Game/Chat balance
To properly adjust the Game/Chat balance, you’ll have to play with the adjustments and test what kind of setting works best for you.
Some gamers prefer the game audio to be louder, while others want to hear the chat more clearly.
Play with the volume, then test the audio in the game and see if you’re satisfied with the adjustments.
However, if you believe that the audio isn’t working correctly, the best way to test both audio outputs is to turn the knob down to Chat and check if you can hear the chat.
Now turn the knob up to Game and see if the game audio is working. If you can hear both audio outputs OK, adjust the balance between the two.
5. Update audio drivers
Lastly, you may need to update the outdated audio drivers if your Razer Nari mic isn’t working correctly.
Luckily, you can update the audio drivers automatically by installing Driver Easy on your PC. Launch the program, and allow it to locate all the latest drivers for your Razer Nari mic by simply choosing Scan Now in the menu.
The software will also locate any incompatible drivers on your computer and notify you.
There is also an Update All option that you can choose to update all the existing Razer drivers automatically.