The Intel WiFi 6 AX200 is among the most sought-after network adapters on the market since its CNVi WLAN card supports 802.11ax via 2×2 MU-MIMO antennas over the 2.4 GHz and 5 GHz.
The Intel AX200 also supports Bluetooth 5.0. However, what can you do when your Intel WiFi 6 AX200 is not working? The WiFi adapter, just like any device, is prone to software or hardware issues.
To solve your Intel WiFi 6 AX200 not working problem, we have compiled a list of possible reasons why it isn’t working anymore and what you can do to fix it!
Why is your Intel WiFi 6 AX200 not working?
Table of Contents
- Why is your Intel WiFi 6 AX200 not working?
- How to make Intel WiFi 6 AX200 work again
- 1. Update OS
- 2. Restart router
- 3. Update network drivers
- 4. Get the latest updates from the official site
- 5. Do a network reset
- 6. Change wireless mode settings & check compatibility
- 7. Get Intel driver & support assistant software
- 8. Check on other devices or take it to a repair shop
- 9. Contact your internet provider
Since your Intel WiFi 6 AX200 is not working, and the cause can either be a hardware or software issue, you need to do a trial and error test until you find why it isn’t working.
Network adapters are sensitive devices, and you have to inspect both your wireless drivers and Bluetooth drivers while solving the issue.
There is also a potential compatibility issue. You might want to consider your network settings and the possibility that you got a faulty product from the beginning.
Here are 6 possible reasons why the Intel WiFi 6 AX200 is not working anymore.
1. Interfering outdated OS apps
Some Windows users delay the updates on their PCs. Every operating system must be up-to-date with all its software for other software and even hardware to work correctly. If your OS is outdated, then it might cause some issues with your Intel WiFi AX200.
2. Outdated network drivers
Any outdated network driver won’t perform well, especially with new technologies such as the Intel WiFi 6 AX200. Your whole network can be affected by how your drivers stand, and your OS might not have updated them.
This also stands true for your wireless drivers and Bluetooth drivers. Nothing is worse on a PC than outdated drivers, as they can create all sorts of problems. Thankfully, the solution to these issues is always easy.
3. Not having the latest updates from the manufacturer
Some updates need a clean installation directly from the manufacturer/provider. You may need to download some updates for your Intel WiFi 6 AX200 directly. The Intel Driver & Support Assistant is there for this reason.
4. Network problems
You might need to reset your network to make your Intel WiFi 6 AX200 work again. All kinds of network issues and problems can cause your device not to work properly. A reset may solve this issue.
5. Wireless settings
When your device uses a dual-band, some wireless settings configuration might be needed to make your Intel WiFi AX200 work. It’s normal since you might have used this configuration for the first time, and thus you need to make some additional changes to make it work.
6. Faulty product
In rare cases, your Intel WiFi 6 AX200 might not work because it was defective from the get-go. It would be best if you ruled this cause out once you have tried to fix your product in all other ways, or you tried connecting it to other PCs.
7. Network adapter incompatibility
If your devices, desktop, laptop, tablet PCs, or any other, aren’t compatible with CNVi LAN settings, your Intel WiFi 6 AX200 will not work on them. Internal WiFi cards have two connectivity options available either through PCI, or PCI-e.
You have to check your PCI or PCI-e slots on your motherboard and if it corresponds with your internal WiFi card model. You also have to verify if your WiFi operates on 2.4 GHz or 5GHz, and the latest WiFi 6.
If an orange light blinks on your motherboard, here is what it means and what you need to do to fix it.
How to make Intel WiFi 6 AX200 work again
As you can see, there are various reasons why the Intel WiFi 6 AX200 isn’t working. It is a software issue that you can easily fix in most cases. You don’t have to enter BIOS for that, generally speaking.
Take into consideration each of the possible reasons mentioned above, and rest assured, we will provide you with a solution for these problems. Here are 9 ways to fix an Intel WiFi 6 AX200 that is not working anymore.
1. Update OS
OS updates are critical both for security purposes and software functionality. If your OS is outdated, it can interfere with software, and this in turn might cause some issues with your Intel WiFi 6 AX200.
To update your OS, go to Start>Settings>Security & Updates. Check to see if any updates are overdue. Install the updates and reboot your PC. Overdue OS updates on Windows are known to cause some software issues.
You can also perform some BIOS updates; however, this is rare, and it might cause some big issues if done improperly. For example, if your internet disconnects while carrying out heavy tasks, you need to take some different steps.
Click here to learn what you can do if your internet disconnects while playing games.
2. Restart router
If you still face the same issue with your Intel WiFi AX200, then perhaps a simple restart on your router can fix the problem. Press the power button on your router and wait for around 30 seconds.
Turn it on and see if the issue persists. If you don’t have a power button, simply unplug your router from the outlet, and wait for 30 seconds. Plug your router back in the electrical outlet, and check to see if the issue persists.
You can also use the Network Troubleshooter to solve this issue. Go to Start>Settings>Network and Internet and scroll down till you find Network Troubleshooter. Run the Troubleshooter and see what results you get.
3. Update network drivers
The most common reason why an Intel WiFi 6 AX200 is not working on a PC is related to outdated, corrupted, or missing network drivers. To solve this, go to Start, and type Device Manager.
Expand the Network adapters list, and select the Intel WiFi 6 AX200. Right-click on it and select Update Driver. Reboot your PC and check if the problem persists.
You can also uninstall your device and reboot your PC, as Windows will automatically install the network drivers back.
As your Intel WiFi 6 AX200 uses Bluetooth 5.0., you should also consider updating your Bluetooth drivers as well.
Go back to Device Manager and select Bluetooth to expand the list. Right-click on them and either select Update Driver or Uninstall, and reboot your PC for the changes to take effect.
Lastly, you can use other software such as PC Repair Tool or Driverfix to automatically update all your drivers.
4. Get the latest updates from the official site
Since Surface devices, especially laptops, seem to be the most common victims of Intel WiFI 6 AX200 not working problems, you can manually download the necessary network drivers directly from Microsoft.
You can also go to the official page of Intel to get the latest Intel WiFi 6 AX200 drivers. Download the driver and setup files and follow the on-screen instructions. Once the updates are done, make sure to restart your PC.
5. Do a network reset
Sometimes, a network reset is needed for your Intel WiFi 6 AX200 device to work properly. To do this, you need to go to Start and select Settings. Click on Network & Internet, and the Status page, scroll down till you find the Network Reset option.
Click on it and proceed with the displayed instructions. Make sure to reboot your PC and check to see if the same issue persists with your wireless card.
6. Change wireless mode settings & check compatibility
You might need to change your wireless mode settings to make your Intel WiFi AX200 wireless card work. To do this, go to Start, and type Device Manager. Go to Network adapters and select the Intel wireless card.
Right-click on it and select Properties. Go to the Advanced tab and change wireless mode settings from 802.11a/b/g to 1.5 GHz 802.11.a. If this doesn’t solve the issue there is one last trick you can do here.
You can switch all the property and value settings to 5GHz. After you do this, go to Power Management and disable the Windows 10 option that turns off your wireless adapter to save power.
If your device doesn’t support CNVi LAN, your Intel WiFi 6 AX200 will not work. Since Internal WiFi cards have two connectivity options available, you have to check your motherboard for either PCI or PCI-e connection.
If such connections aren’t compatible, your Intel WiFi 6AX200 will not work. Check your WiFi settings as well to see if it operates on 2.4 GHz, 5GHz, or WiFi 6.
7. Get Intel driver & support assistant software
One of the best ways to make your Intel WiFi 6 AX200 work on your PC is to download the official Intel driver & support assistant software. This way, you can get the latest Intel drivers and receive feedback.
8. Check on other devices or take it to a repair shop
Your Intel WiFi 6 AX200 might not work because it is defective. You should try to connect it to other PCs, and see if the issue persists. Although this is rare, it is the most likely issue if all other options are ruled out.
You can take your Intel WiFi AX200 to a repair shop for inspection, or you can contact the official Intel customer support service for help.
You can also take your PC to service to have them check your motherboard, chipset, and everything related to the internet and wireless.
9. Contact your internet provider
The very last thing you might want to do in order to make your Intel WiFi 6 AX200 work on PC is to contact your internet provider and have them send someone to insert the wireless card and set the right configurations on your wireless and network settings.
Various problems related to networks exist, but fortunately, most of them can be solved at home today. For example, if your WiFi is stuck on identifying or not working at all, here is how you can fix it!