Nowadays a stable internet connection is essential not only for work and school, but also social media and entertainment, and that’s why many of us rely on fast download speeds, but also fast upload rates.
While we appreciate the ability to download movies and music in a couple of minutes, many customers need fast upload speed just as much. Because the vast majority of our everyday lives rely on download, we only consider upload when we have no upload speed, or 99% upload speed stuck.
But, why does this happen, and what can you do about it? Read on as we go over some of the primary causes of the problem and uncover the best potential solutions.
Why do you have no upload speed?
First things first, let’s go over some of the key reasons why zero upload speed occurs in the first place. We are not used to having terrible upload speed, but it does happen from time to time.
Several factors can contribute to this occurrence, however here are a few examples:
- Issues with your internet service provider;
- Disconnected cables and connections;
- Defective equipment;
- Outdated firmware;
The list goes on, but it is vital to note that there are certain things you can do to improve upload speed.
Before attempting any of our recommendations, you should consider performing a speed test to discover your real upload and download speeds. This will allow you to discover a solution faster and give proof when you contact your internet service provider.
Speed tests are available online and they are free. If your upload speed is close to zero, you will be unable to conduct even the most basic tasks on the internet, such as uploading photographs on social media or saving documents to the cloud.
This may be quite stressful if you are a broadcaster or content creator because you are unable to accomplish anything.
How to fix 0 upload speed?
When it comes to restoring a good upload speed, the first thing you want to do is to contact your Internet Service Provider, but if that doesn’t solve things, we have a few additional tips for you.
1. Get in touch with your Internet Service Provider
This is generally the final thing we recommend, but when it comes to very slow upload speeds, it should be the first thing you do for a few reasons.
They can inform you if there is any maintenance work on the network and if that could be the reason for your problems.
Frequently, most internet service providers only guarantee download speeds, leaving upload speeds to chance. By contacting customer care and displaying the previously stated speed tests, you may be able to persuade them that something is truly wrong with their service.
This may be resolved in a variety of ways, including them sending a technician to your site to ensure that all of the equipment is operational. This might refer to the modem, router, wires, or connections.
While some ISPs would gladly assist you, keep in mind that some will charge you a fee for this type of service. So think twice before saying yes.
Another thing your internet service provider may be able to assist you with is selecting a better internet plan that will boost upload speeds but bear in mind that this generally comes at a greater cost.
There are a few additional things you can do to improve things.
2. Restart your modem or router
Many difficulties may be solved by just restarting your modem or router, depending on which you are currently using. Because the slow upload speed might be caused by a transient fault in the system, a reboot can resolve the issue.
Allow it sometime after you disconnect the power cord or push the power button to completely shut down. This ensures that any new connections formed are free of prior problems and malfunctions.
Once the devices have been completely operational, reconnect them and evaluate the speed of your upload and download features.
3. Inspect all the wires
A good internet connection requires secure and undamaged connections. Even if you have no upload speed and a restart did not cure the problem, you should check all of the cables.
Power, coaxial, and Ethernet cable, as well as connectors and splitters, are all included. Check that they are all correctly linked and that no components are broken or twisted.
If you notice any faulty components, replace the cable or connector as soon as feasible.
4. Use an Ethernet cable
In terms of wires, if you are experiencing connectivity difficulties and 0 upload speed, try switching from Wi-Fi to Ethernet. This can help you have better and quicker internet both ways, ensuring that your upload speed improves.
Ethernet connections are an inexpensive method to improve your internet speed, and even if your device lacks Ethernet ports, adapters are available to make it happen.
5. Replace splitters
If you are linked by Ethernet cable or think that the cables or connections, in general, are the source of the problem, you should examine the splitters.
Many people who encountered this problem discovered that changing the splitter port resolved the problem. This can be caused by a poor connection, loose cables, or even a little corrosion.
So, give it a shot by just using a different port on the splitter or bypassing it entirely.
6. Install firmware updates
The current firmware version works best with modems and routers. This is why having the updated version as soon as feasible is critical.
Some internet service providers automatically update the firmware, so there is no need to do anything. However, if you experience any connection issues, including upload speed, you may wish to manually upgrade the firmware.
This is simple to accomplish if you visit your modem’s interface and download the most recent version of the firmware from the manufacturer’s website.
It just takes a few minutes to download and install, yet it provides optimum security and even faster uploads speeds.
7. Install new drivers
Another thing to consider is updating your device’s network drivers.
These drivers are required for the establishment and maintenance of a reliable and speedy internet connection. As a result, if you have not already, download them and check for updates regularly.
New versions are regularly published to address any security flaws and offer consumers the greatest internet experience possible.
8. Broaden the bandwidth
Bandwidth is usually defined as the maximum quantity of data you can receive and send over the internet. While it is limited by the subscription plan you have with your internet service provider, there are a few things you can do to ensure you are getting the most out of it.
- Move the router — Routers should be located higher up, away from other devices, to cover as much space as possible. Also, a space is needed for optimal airflow to avoid overheating.
- Configure QoS – Quality of service (QoS) is also something you can alter on the router and apply in the router’s settings menu. This function optimizes your experience by changing how much traffic enters and exits your network.
- Replace the router — ISP-provided modems sometimes include a router, however, it is recommended that a separate router be used. This is why you should consider investing in one of the premium router types to ensure you have continuous and speedy internet access.
- Improve Wi-Fi signal — In addition to a new router, you may want to investigate signal boosters or repeaters to offer a better signal across your home or workplace. You can also create a so-called mesh to have even better results.
- Experiment with multiple browsers — Many people are unaware that different browsers operate differently with the same internet connection. As a result, because there are so many possibilities, make sure you try them all.
- Disable background apps — Too much RAM might cause your devices to slow down and even impair internet speed. As a result, we recommend that you disable or uninstall any unnecessary apps that use your data in the background.
This should speed up your device and the internet speed and responsiveness as a bonus.
9. Switch your Internet Service Provider
If none of our ideas address the problem and your upload speed not working continues, you may want to consider switching internet service providers.
We left this as a final resort since we are certain that our recommendations would fix the problem. However, if the issue is with your selected ISP and their service, you should switch.
There are several alternatives available, so look about for the greatest price-to-service ratio and ensure they guarantee upload speed as well.
As you can see, upload speed is something that is sometimes ignored yet is critical in our hectic everyday lives. You may not even realize how much you rely on it until you encounter the issue of zero upload speed.
Follow these suggestions, and you will be streaming, conducting video calls, or publishing to social media in no time. Perform a speed test first and then follow the steps for the best results.